Returns & Refunds

Returns & Refunds Policy

Welcome to Bliss Road Studios! Every item we craft is custom-made with care, creativity, and a sprinkle of magic just for you. We aim to create perfect, beautiful products, but we understand that sometimes things don’t go exactly as planned. So, here’s what to do if something goes wrong!

💖 Our Promise to You

Each product at Bliss Road Studios is made-to-order, which means we cannot accept returns or exchanges due to a change of heart, or because of incorrect size or color choices. We recommend reviewing all product details and size charts before making your purchase to ensure everything is just right for you.

😟 If Something’s Not Quite Right

Received a damaged or defective item? Or does it not match the design or print you expected? We’ve got you covered! If your item arrives with a defect or damage, please contact us within 30 days of delivery for a complimentary replacement or refund. Just send us an email, and we’ll sort it out.

📦 Our Guarantee to You: Easy Returns for Defects

If your item is damaged or defectively made, here’s what to do:

  1. Get in Touch: Email us at Support@BlissRoadStudios.com with “Return Request - Order #[Your Order Number]” and include clear photos of the issue.
  2. Next Steps: Once we review your request, we’ll guide you through the process. If it’s our fault, the return shipping is on us!

🚀 Your Order, Our Priority

We start working on your order as soon as possible—often within 24 hours! Because of this, once production begins, we can’t cancel or make changes. We appreciate your understanding, as each product is personalized and made-to-order, just for you.

🔄 How Returns Work

  • Shipping’s on Us (if we slip up): If there's a defect or issue on our end, we’ll cover the return shipping.
  • Use a Trackable Service: If you need to return an item, please send it back using a trackable shipping service.
  • Pack It Up Safely: Please use the original packaging to return your item.
  • Refunds Processed Quickly: Refunds will be issued to your original payment method within 7-10 business days once we receive the returned item.

We kindly reserve the right to decline returns if the item isn’t in its original condition.

💡 In Conclusion

Your satisfaction is super important to us, and we’ll do everything we can to make things right if there’s an issue. Thanks so much for supporting Bliss Road Studios—your trust means the world to us, and it allows us to keep creating beautiful, custom-made products with love.

Thank you for shopping with Bliss Road Studios. We appreciate it!

Bliss Road Studios
901 H Street, Suite 120-222
Sacramento, CA 95814
Email: Support@BlissRoadStudios.com