Returns & Refunds — Bliss Road Studios
Every item is made to order. We do not accept returns or exchanges for a wrong size, wrong color, or change of mind. Please review product details and size charts before ordering.
If your item arrives damaged, defective, or printed differently from the design you ordered, email Support@BlissRoadStudios.com within 30 days of delivery. Include your order number and at least two clear photographs of the problem. We respond within two business days.
Once your claim is approved, we will provide a replacement at no additional cost. If a replacement cannot be provided, we will refund the payment for the affected item to your original payment method. We issue that refund within seven business days after claim approval. Your bank or payment provider may take additional time to post it to your account.
Please contact us before returning any merchandise. We will confirm whether a return is needed and provide instructions. If we authorize a return for a faulty item or our error, Bliss Road Studios covers the return shipping cost. We do not charge restocking fees.
Our mailing address can receive authorized merchandise returns:
Bliss Road Studios
901 H Street, Suite 120-222
Sacramento, CA 95814
When a return is authorized, follow the packing and tracking instructions we provide. This is a mailing and authorized-return address, not a retail shop or production facility.
Questions? Email Support@BlissRoadStudios.com. This mailbox is monitored, and we respond within two business days.
Bring home a little bliss.